Ordered part Wednesday before Thanksgiving, arrived following Monday. Installation & reassembly took 5 minutes. Spent months trying to get Black & Decker service to help me. So glad I found Kauffman Family Tool Repair.

Hey just wanted to take a moment to say Thank You for your prompt service. When others did not have what I needed you did. I will use you as my fist choice for future repair parts. Thanks again.

What a breath of fresh air it was to work with these folks. There was a question as to whether the part I ordered was the correct part. Instead of just shipping it and hoping for the best they reached out early and prior to shipping to make sure I was getting what I needed. Shipping was fast and they followed up after I received it to make sure it would work for my needs. Awesome small business to work with.